1. Transfers, refunds and deferrals are not permitted once the term begins.

2. All ratios will from time to time be adjusted to meet the needs of the participants.

3. Progress certificates are issued on the second last week of the term.

4. Priority booking window for existing swimmers will be from 9am Monday - 6pm Tuesday on booking week,

     at which time general booking will open.

5. All lessons are sold on a first come first served basis.

1. Private swim lessons are non refundable.

2. Your time and day is reserved once agreed with instructor.

3. 7 days notice is required to conclude your lessons.

4. Cancelling a lesson more that 24 hours notice before a lesson will not incur a charge.

5. Cancelling a lesson less that 24 hours notice before a lesson is charged at full rate.